| GENERAL EVENT AND CATERING QUESTIONS |
| |
|
Q. What Are Your Hours? |
A. our regular sales department hours are as
follows
Tuesday-Friday 9AM to 5PM.
Evening appointments are subject to availability and must be made in
advance!
Weekend Appointments are subject to availability and may have to be
rescheduled if you appointment interferes with scheduled event!
we have and emergency/urgent call back request available in our
phone mail directory which pages our sales staff and someone will
contact you a.s.a.p.!
|
|
Q. Does Rainer's Gourmet Service
Non profit Organizations? |
A. yes we have a great deal of experience with
school and sports banquets, proms, school dances, fundraisers, theme
dinners and receptions for many local and national non profit
organizations.
|
|
Q. How Far In Advance Do I Need To
Reserve My Event? |
A. All of our services and facilities are
available on a first come - first served basis and subject to
availability!
We service most business event with 24 hours notice
Weddings are usually reserved 3-18 month in advance
Banquets are usually reserved 7-30 days in advance
Holiday parties are usually reserved 3-12 month in advance
This does not mean we are not able to serve you short notice or last
minute, we have serviced many with less than a few days notice its all a
matter of availability!
We are very good and extremely efficient at what we do, just call and
ask, we look forward to making your event extraordinary!
|
|
Q. How Do I Start Planning My Event? |
A. we offer very simple to use questionnaire forms
that will assist in determining which combination of services and
features to include in your package!
- Buffet Style Dinner
- Plate Service Lunch or
Dinner
- Stationed Style Event
- Family Style Dinner
- Picnic/BBQ
- Brunch or Breakfast
- Lunch or Simple Dinner Buffet
- Cocktail Party or Reception
- Meeting Or Conference
- Trade Show or Open House
|
|
Q. What Type of Services Does
Rainer's Gourmet Provide? |
A. we offer 4 distinct styles of service!
- Full Service Off Premises Catering and Event Planning
- On Premises Banquet Facility and Complete Event Services
- Drop Off- Retrieval Events with
Limited or No Service
- Take Out - Self Service Events &
Menus
|
|
Q. I'm Having My Event Catered, How
Do I Know What Rentals I Need?
|
A. our event planner will determine what the
general needs for your planned event will be based on the information
you provide us regarding the parameters of the event and venue
- We will provide an estimated cost for rentals
Event Rental Services
- Our event planner will personally site
inspect your venue and make the appropriate reservations with our sub
contractors and vendors once you have provided us with a reservation
deposit.
- Final rental contract adjustment will be made as required up to 7
day prior to your event are subject to availability.
- Any changes you require are subject to availability.
- You are responsible for all rental equipments, delivery, set- up
costs
|
|
Q. How Do I Reserve A Banquet Date
With Rainer's Gourmet? |
A. to reserve any banquet or catering date with
Rainer's Gourmet Inc. or The B&B on The Green, a nonrefundable
reservation fee $1000. or of 25% of your estimated contract is required
to hold any date for your function. Until a deposit is received,
all dates are considered open.
|
|
Q. How May Guest Can I Entertain At
A B&B On The Green? |
A. we have various venue spaces and configurations
available
- Buffet Style Events up to 275 guests
- Stationed Events (Full Seating) up to 250 guests
- Plate Service Dinners up to 300 guests
- Stationed Events (Cafe Seating) up to 350 guests
- Cocktail Events up to 500 guests
- Outdoor Tented Space for up
to 500 Guest Full Seating
|
|
Q. When Do I Have To Decide My Menu Choices? |
A. once you determine event package and
services required we can create an estimated proposal based on such!
Your actual food selections must be chosen a minimum of 14 days
prior to your event.
- For a buffet or stationed event your selections can be chosen at
any time and your choices will not change the price unless you change
your package features.
- With a plate service event that offers choices, you should
determine your selection prior to sending your invitations, this means
you can include your choices with the invitations.
Also Remember the final price of your package may be affected by the
entree and appetizer selections you choose.
|
|
Q. Will I Have A Contract For My Event? |
A. Yes your invoice is your contract and any
changes or additions you make to your event will be updated in your
invoice/contract. We will provide you with a revised copy each time you
make changes and the following terms apply.
Contract Terms
|
|
Q. How Many Entree Choices Should I
offer? |
A. That depends on how much planning and record
Keeping you wish to deal with!
-
Traditionally for a sit down dinner you would offer 2-3 entree choices
i.e. seafood, beef, poultry selections
This means that you need to choose your entrees prior to sending your
invitations. You should include a menu selection card for your guests
to select their choices. You need to keep track of selections as
your guests respond to your invitations.
-
You will
need to provide our sales office with an accurate count of each entree
selection at least 7 days prior to your event
-
Alternately
another option would be to offer a single neutral entree selection
such as a poultry or one of our duet entrees to eliminate guests
having to choose.
-
Vegetarian
entrees are always provided upon request!
|
|
|
Q. Can I Change My Menu Or Package Features? |
A. Our Package features offer unparalleled
flexibility to personalize your event!
- you may remove or exchange package features up to 14 days prior to
your event date (except special or custom features that can not be
cancelled)
- You can add to your package up to 48 hours prior to your event
(subject to availability) and any.
|
|
Q. Can I Have Live Entertainment at The B&B on
The Green? |
A. yes, we have built in stage area for this
purpose and the following applies!
- All vendors must be approved by our sales department!
- All vendors must provide proof Liability Insurance!
- Host is responsible for any costs or fees for entertainment!
- Vendors must contact our sales department in advance to schedule a
set up time!
|
|
Q. What is The Difference Between an Hors
d'oeuvre Packages & Ala Carte? |
A. there are multiple ways to add hors d'oeuvres
to a menu
- Hors d'oeuvre packages are priced per person for the amount of
time you select. All the foods included with a package are
replenished for the time requested!
- Ala Carte Items may be purchased individually in the size and
quantity you specify, these are not replenished!
|
|
Q. Do you provide References? |
A. yes of course we have references, an
endless supply of satisfied customers and clients that utilize our
services repeatedly, which makes for the best advertising available!
Families sharing multiple wedding celebrations with us, has been quite a
common occurrence, and speaks for itself about our commitment to making
your day extraordinary!
Additional References available Upon Request
|
|
Q. When Is My Final Count and Final
Payment Due? |
A. we adjust your guest count up to 1 week prior
to your event!
- Two weeks before your event, please advise the sales department of
your guests entree selections and the approximate number of guests
expected. This count shall not decrease by more than 10% of the
total. RGI must be advised of the exact number of guests attending
no later than 7 days before the date of the event.
- Final payment is due a minimum of 5 days before the event is to take
place unless other payment arrangements have been made. All
final adjustments and incidental charges you may incur during your event
will be applied to the final bill, and are due upon completion of
services.
|