GENERAL EVENT AND CATERING QUESTIONS
 

Q. What Are Your Hours?

A. our regular sales department hours are as follows

Tuesday-Friday 9AM to 5PM.
Evening appointments are subject to availability and must be made in advance!
Weekend Appointments are subject to availability and may have to be rescheduled if you appointment interferes with scheduled event!

we  have and emergency/urgent call back request available in our phone mail directory which pages our sales staff and someone will contact you a.s.a.p.!

  • Business Hours

Q. Does Rainer's Gourmet Service Non profit Organizations?

A. yes we have a great deal of experience with school and sports banquets, proms, school dances, fundraisers, theme dinners and receptions for many local and national non profit organizations.

  • Non Profit Services

Q. How Far In Advance Do I Need To Reserve My Event?

A. All of our services and facilities are available on a first come - first served basis and subject to availability!

We service most business event with 24 hours notice
Weddings are usually reserved 3-18 month in advance
Banquets are usually reserved 7-30 days in advance
Holiday parties are usually reserved 3-12 month in advance

This does not mean we are not able to serve you short notice or last minute, we have serviced many with less than a few days notice its all a matter of availability!
We are very good and extremely efficient at what we do, just call and ask, we look forward to making your event extraordinary!

  • Event Request

Q. How Do I Start Planning My Event?

A. we offer very simple to use questionnaire forms that will assist in determining which combination of services and features to include in your package!

  1. Buffet Style Dinner
  2. Plate Service Lunch or Dinner
  3. Stationed Style Event
  4. Family Style Dinner
  5. Picnic/BBQ
  6. Brunch or Breakfast
  7. Lunch or Simple Dinner Buffet
  8. Cocktail Party or Reception
  9. Meeting Or Conference
  10. Trade Show or Open House

Q. What Type of Services Does Rainer's Gourmet Provide?

A. we offer 4 distinct styles of service!

  1. Full Service Off Premises Catering and Event Planning
  2. On Premises Banquet Facility and Complete Event Services
  3. Drop Off- Retrieval Events with Limited or No Service
  4. Take Out - Self Service Events & Menus

Q. I'm Having My Event Catered, How Do I Know What Rentals I Need?

A. our event planner will determine what the general needs for your planned event will be based on the information you provide us regarding the parameters of the event and venue

  1. We will provide an estimated cost for rentals Event Rental Services
  2. Our event planner will personally site inspect your venue and make the appropriate reservations with our sub contractors and vendors once you have provided us with a reservation deposit.
  3. Final rental contract adjustment will be made as required up to 7 day prior to your event are subject to availability.
  4. Any changes you require are subject to availability.
  5. You are responsible for all rental equipments, delivery, set- up costs
  • Request A Rental Estimate

Q. How Do I Reserve A Banquet Date With Rainer's Gourmet?

A. to reserve any banquet or catering date with Rainer's Gourmet Inc. or The B&B on The Green, a nonrefundable reservation fee $1000. or of 25% of your estimated contract is required to hold any date for your function.  Until a deposit is received, all dates are considered open.

  • Event Request

Q. How May Guest Can I Entertain At A B&B On The Green?

A. we have various venue spaces and configurations available

  1. Buffet Style Events up to 275 guests
  2. Stationed Events (Full Seating) up to 250 guests
  3. Plate Service Dinners up to 300 guests
  4. Stationed Events (Cafe Seating) up to 350 guests
  5. Cocktail Events up to 500 guests
  6. Outdoor Tented Space for up to 500 Guest Full Seating
    • Sample Floor Plan

Q. When Do I Have To Decide My Menu Choices?

A.  once you determine event package and services required we can create an estimated proposal based on such!  Your actual food selections must  be chosen a minimum of 14 days prior to your event.

  1. For a buffet or stationed event your selections can be chosen at any time and your choices will not change the price unless you change your package features.
  2. With a plate service event that offers choices, you should determine your selection prior to sending your invitations, this means you can include your choices with the invitations.
    Also Remember the final price of your package may be affected by the entree and appetizer selections you choose.

Q. Will I Have A Contract For My Event?

A. Yes your invoice is your contract and any changes or additions you make to your event will be updated in your invoice/contract. We will provide you with a revised copy each time you make changes and the following terms apply.

Contract Terms

Q. How Many Entree Choices Should I offer?

A. That depends on how much planning and record Keeping you wish to deal with!

  1. Traditionally for a sit down dinner you would offer 2-3 entree choices
    i.e. seafood, beef, poultry selections
    This means that you need to choose your entrees prior to sending your invitations. You should include a menu selection card for your guests to select their choices.  You need to keep track of selections as your guests respond to your invitations.
     

  2. You will need to provide our sales office with an accurate count of each entree selection at least 7 days prior to your event
     

  3. Alternately another option would be to offer a single neutral entree selection such as a poultry or one of our duet entrees to eliminate guests having to choose.
     

  4. Vegetarian entrees are always provided upon request!

Q. Can I Change My Menu Or Package Features?

A. Our Package features offer unparalleled flexibility to personalize your event!

  1. you may remove or exchange package features up to 14 days prior to your event date (except special or custom features that can not be cancelled)
  2. You can add to your package up to 48 hours prior to your event
    (subject to availability) and any.

Q. Can I Have Live Entertainment at The B&B on The Green?

A. yes, we have built in stage area for this purpose and the following applies!

  1. All vendors must be approved by our sales department!
  2. All vendors must provide proof Liability Insurance!
  3. Host is responsible for any costs or fees for entertainment!
  4. Vendors must contact our sales department in advance to schedule a set up time!

Q. What is The Difference Between an Hors d'oeuvre Packages & Ala Carte?

A. there are multiple ways to add hors d'oeuvres to a menu

  1. Hors d'oeuvre packages are priced per person for the amount of time you select.  All the foods included with a package are replenished for the time requested!
  2. Ala Carte Items may be purchased individually in the size and quantity you specify, these are not replenished!
  • Hors d'oeuvre Options

Q. Do you provide References?

A. yes  of course we have references, an endless supply of satisfied customers and clients that utilize our services repeatedly, which makes for the best advertising available!  Families sharing multiple wedding celebrations with us, has been quite a common occurrence, and speaks for itself about our commitment to making your day extraordinary!

Additional References available Upon Request

  • References

Q. When Is My Final Count and Final Payment Due?

A. we adjust your guest count up to 1 week prior to your event!

  1. Two weeks before your event, please advise the sales department of your guests entree selections and the approximate number of guests expected.  This count shall not decrease by more than 10% of the total.  RGI must be advised of the exact number of guests attending no later than 7 days before the date of the event.
  2. Final payment is due a minimum of 5 days before the event is to take place unless other payment arrangements have been made.  All final adjustments and incidental charges you may incur during your event will be applied to the final bill, and are due upon completion of services.